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- Lucky Red Online Casino Reviews
Lucky Red Casino is an online casino owned by The Club World Casino Group, and is licensed by the government of Curacao. They offer variety of casino games from the well-known Real Time Gaming software provider.Players can choose to play in download.
- First deposit bonus - 400% up to $4 000
- Daily Promotions up to $1 000
400% up to $4 000
Lucky Red Casino Bonuses
Lucky Red Casino Bonuses and Promotions
In casino culture, the provision of bonuses and promotions is an important part of online gaming. Unlike brick and mortar casinos that do not have to stress over the flow of customers since they are not too many, online gambling destinations do; this is because the online platform hosts hundreds of thousands of options that offer lucrative services to players. Therefore, each casino uses their bonus offers as incentives to get as many clients in their establishment as possible. In this case, Lucky Red Casino bonuses include:
Welcome bonus
This being the first bonus a client meets when they join a casino, gaming sites try to make them as exciting as possible, and that is what this Lucky Red bonus has done. A no deposit bonus is not provided, so one must make a financial commitment before they can be offered any rewards. However, this shortcoming has been well catered for in the deposit bonus.
Once the first deposit is made, it is met with a four-hundred percent match promo that can go as high as four thousand dollars. This is a lot more than what is offered by most gambling establishments, especially those that have been around for as long as Lucky Red has. This bonus comes with some terms that have to be met before withdrawals can be requested, and they are as follows:
- The bonus is for new players only.
- The minimum deposit one can make to make them eligible for the bonus is thirty-five dollars.
- The maximum one can deposit is one thousand dollars. Any amount that is higher than that will not be considered for the match reward. Therefore, the highest amount that can be provided is four thousand dollars.
- The provided amount has to be played through thirty times before any withdrawals can be requested. This condition applies to the deposit used to activate the match promo and the bonus given.
- The accorded amount is sticky, which means it cannot be cashed out. Once the wagering terms have been met, the amount is kept in a separate account where it can be monitored until depletion.
- Players from regions such a Croatia, Poland, Lithuania, Serbia, and Ukraine cannot access the welcome bonus.
- The offer is limited to real money players except those using BTC to play.
Different games bring different contributions to the table regarding meeting these terms and conditions. All slots, keno, and scratch card options contribute one hundred percent. Roulette variations come in second with a forty percent contribution rate. Poker and video poker options contribute twenty-five and twenty percent respectively. All other games bring ten percent to the table.
Additional bonuses
Lucky Red casino offers various rewards to its existing players such as cashbacks, reload bonuses, and freebies.
Lucky Red Casino Game Collection
Most prolific casinos are known to use a long list of online gaming software developers for their game collection. However, a Lucky Red review indicates that only one online game developer is used in this gambling destination – Real Time Gaming. This developer, which is also known by its short form RTG, has been in the gaming business since 1999. With nearly two decades of experience on its back, this developer has gained numerous skills over the years in its online and land-based game provision; this has enabled it to meet the needs of gamers. Therefore, it was quite wise for Lucky Red to use the software provider for its games.
Despite having only one developer on its list of game providers, Lucky Red Casino has managed to provide a decent amount of games in various sets. The available game categories include:
- SlotsMost gamblers online tend to gravitate towards slot machine games, which has made them the most popular and widely available of all games. Lucky Red has made the slots category their biggest collection, including over ninety games. However, only around thirty of them have been availed in the instant play version. These choices range from the classic three reeled slots, five reeled slots, video slots, to 3D slots. Some of the titles that land high on the popularity chart include Aztec Treasure, Crystal Waters, Cleopatra’s Gold, Golden Lotus, Green Light, and The Shark.
- Table gamesThis gaming establishment has provided some of the most popular table games including blackjack, roulette, keno, red dog, baccarat, and poker in eighteen variations. However, one version of the table games has not been provided in the instant play version to bring the number to seventeen.
- Video PokerThis popular online game is available in eighteen variations including Deuces Wild, Pick ‘Em, Jacks or Better, Seven Stud, etc. in both multi-hand and single hand variations. The variations increase in the instant play version to twenty-eight versions.
All these games can be played in free to play versions, where the gambler is provided with fun money to use in wagers. Otherwise, all other aspects remain the same. The house is yet to provide a live casino option.
Mobile Availability
The provision of a casino in mobile compatible form has proven to be an effective agent in driving its popularity through the roof; this is due to the convenience that comes with these devices. Therefore, Lucky Red has been developed with mobile compatible software. This has made it accessible on mobile devices that are run by popular OS systems such as Android, iOS, Linux, Blackberry, and Windows. The casino app can be downloaded in either of the stores that come with their smartphone and tablet devices. As for the no download option, one can simply head to any of the popular browsers and enter the casino link in the URL option. The instant play option does not require the download of the casino; however, the installation of a flash player is paramount to keep glitches at bay.
Cashier Options
When playing for real money, cash has to first be deposited in one’s casino account. Lucky Red online casino has presented some ways in which this can be done. When making deposits, players have seven choices. These are:
- Bitcoin
- Direct Bank Transfer
- Visa
- Skrill
- Neteller
- EcoPayz
- MasterCard
The Lucky Red Casino
All these methods excluding Visa and including checks can be used to make withdrawals. Each method takes a different period for transaction requests to be completed. Deposits are the same for every channel, reflecting immediately or almost immediately. Withdrawals take quite some time, and the period will depend on the method used. Skrill and Neteller are the fastest, with money reflecting in the player’s account within twenty-four hours. Checks take four days, while methods involving bank transfer take five days, which is the longest.
The amount of money that can be transacted also has some limits. The least amount that can be put in one’s account is ten dollars. A maximum deposit limit of one thousand dollars is set on the first deposit. Withdrawals, on the other hand, are limited to a minimum of one hundred dollars and a maximum of five thousand dollars per week; this brings the total to a maximum of twenty thousand per month. The casino only accepts payment in dollars despite being widely available around the world. Therefore, one will have to use currency conversion on one of the provided cashier channels or do so in their bank before making the transfer.
Licensing Information
The government of Curacao has licensed this casino. The licensing body in this government, Gaming Curacao Master License, has been known to respond to issues that players face in casinos that hold their license. They have a reputation for having strict laws in place that ensure casinos provide fair play. The institution regularly tests Lucky Red to ensure that the RNGs used are fair and give each player an equal chance at winning. Lucky Red Casino also has independent bodies such as TST and iTech Labs inspect the software programs used to run their games for fairness. These audits are performed every month. However, the Return To Player rates of the games provided is not publicly audited. Even so, one can trust the site seeing that Curacao has licensed it.
Restricted Territories
Players are free to access Lucky Red play online in most parts of the globe. However, some nations have put some limitations on how gambling is conducted, which hinders gamblers to access the casino within the region’s borders. For instance, for an online gambling establishment to operate in the United Kingdom, it has to be licensed by the UK Gambling Commission. Since Lucky Red does not hold this license, it cannot accept players from that nation. In places like France, the fall of the agency that was governing gambling in the country led to fraudulent activities being high. Therefore, availing the casino services to the region would cost the casino investors too much. Other areas impose high tax rates that discourage the establishment of online casinos.
Other places where the casino is not available include Netherlands, Romania, Russia, Australia, Costa Rica, Hungary, Ireland, the Isle of Man, and Israel. Even though the gamblers in these nations cannot play the real money games in this casino, they can play the free games.
All other nations where gambling has been legalized can access the casino. However, the site is only available in English, which presents a language barrier where it is not the common tongue.
System Security
When gamblers register with online gaming sites, they are required to provide personal and financial information. The existence of this information online puts them at risk of being victims of financial and identity theft. Therefore, it is important for a casino to ensure that prying hands cannot access the information given. For this reason, Lucky Red Casino has used an SSL encryption system to ensure that the information given is always in an unreadable form. This system also prevents hackers from manipulating the outcome of games. The casino also goes an extra mile when withdrawals are being requested by asking for verification. That way, they can ensure that it is the gambler making the withdrawal.
Customer Care
Being the front of any establishment that deals with clients first-hand places customer care at the forefront of determining how well a casino fares. Therefore, Lucky Red Casino has put in quite the effort to ensure that they cater to any issues that are presented by gamblers. Their client support team can be contacted in various ways including phone, fax, live chat, or email. Gamblers living in the United States have been provided with a toll-free phone that does not incur any charges. International phone and fax lines have also been provided. Emails get responses within twenty-four hours while live chat gets immediate responses. The customer care team is usually available throughout the day, which makes it convenient even for gamblers who reside in areas in the opposite time zone as the client care team location.
Lucky Red Casino has earned its spot at the top of the game, and gamblers are still expectant of more to come to make their gambling experience at the establishment even more exciting. Gamblers are advised to look through the FAQ section before contacting the client support team to see if their question has been addressed in that section. Additionally, gamers are advised to gamble responsibly. Lucky Red has provided the option to limit the amount that can be wagered on their games at a go. Also, one can freeze their account if they feel they are gambling too much and get back to playing once they have their gaming habits in control.
Lucky Red Casino popular slots
Players Not Accepted: Russia, Costa Rica, Israel, Netherlands Antilles, United Kingdom, Northern Ireland, Channel Islands, Isle of Man, Romania, Australia, France, Hungary
Lucky Red Casino was founded back in 2009 in Curacao which makes it somewhat old compared to most of their competition. They used to be owned and operated by the very popular Club World Casino group, but according to their website they are now owned and operated by BeSoftware N.V. Now that we have the background covered, the only thing left to find out is whether or not the site is still the gem that it once was or if it is a site worth skipping over.
Reputation of Lucky Red Casino
In addition to being licensed in the country of Curacao, Lucky Red Casino also has their game payouts independently audited every month to make sure that things are running smoothly. This is not the best casino license to have as far as strictness is concerned, and we also cannot find any sort of proof on their website that they are in fact licensed.
Your personal information is protected by encrypted SSL technology, which means that only the casino has access to your personal information. This is the reason why the reputation of each casino is important, and it appears that numerous review sites have recently blacklisted Lucky Red Casino for their new management’s poor decisions. Therefore, we recommend just keeping a small amount of money on Lucky Red Casino to keep your risk level at a minimum.
Software and Client at Lucky Red Casino
Every single game at Lucky Red Casino is provided by Realtime Gaming; one of the leading game developers in the world. However, Lucky Red Casino is different from most other Realtime Gaming powered casinos in that they do not have a downloadable client.
The only way to access the games on Lucky Red Casino is through the instant play feature that is built into their website. All you need to do is click on the tab marked “Instant Play” at the top of their homepage and then click on the red play button next to whatever game you wish to try. This is extremely convenient since you do not have to waste time downloading a client and the quality of the game graphics does not take a hit in any way.
Slot Games at Lucky Red Casino
Slot Providers: Realtime Gaming
Number of Slot Games Available: 109
All of the slot games on Lucky Red Casino were created by Realtime Gaming which is an extremely popular game provider for US-facing gambling sites. When it comes to the slot game selection, many of the Realtime Gaming sites have a lot of the exact same titles to choose from such as Aztec’s Millions, Ancient Gods, and Shanghai Lights.
These slot games will come with a wide range of maximum bet limits that go all the way up to $125 per spin, but you can also bet just one cent per spin which is great for low rollers. No matter who you are, there are certainly going to be some slot games here that you enjoy and there are also a few progressive jackpot games such as Aztec’s Millions which boasted a $2.7 million jackpot at the time of this writing.
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Table Games at Lucky Red Casino
Primary Table Games Offered: Baccarat, Blackjack, Caribbean Hold ‘Em Poker, Caribbean Stud Poker, Let ‘Em Ride, Pai Gow Poker, Tri Card Poker, Vegas Three Card Rummy, Roulette, Craps
Primary Table Games Not Offered: Ultimate Texas Hold’em, Casino War
Nearly 20 different table games can be found at Lucky Red Casino and there is no lack of variety to be found here either. The most popular table game is blackjack but there are also a few games that offer a progressive jackpot, which is usually reserved for slot games. For those who are interested in the potential of winning a large sum of money in a single day, you might want to check out their Caribbean Stud Poker or Let ‘Em Ride games where the progressive jackpots currently range anywhere from $150,000 to $175,000.
Blackjack at Lucky Red Casino
Types of Blackjack Offered: Classic Blackjack, Perfect Pairs Blackjack, European Blackjack, 21 Face Up, Match Play 21, Pontoon, Super 21, Suit ‘Em Up Blackjack
It is safe to say that Lucky Red Casino cares about their blackjack players since nearly half of the table games in their library are blackjack variations. All of these games use 6 decks with the exception of Pontoon that uses only two decks. However, this deck difference doesn’t seem to matter much since the sky-high return percentage on all of these games is between 98.94% in Super 21 to 99.46% in classic blackjack.
Roulette at Lucky Red Casino
Types of Roulette Offered: American Roulette, European Roulette
Just like most other Realtime Gaming powered casinos, you will find the two most common forms of roulette in the game library of Lucky Red Casino. If you are wondering where they are listed then you might want to check the Specialty Games section instead of the Table Games section.
We recommend playing in the European version because the house edge is a mere 2.78% compared to the 5.26% edge in American Roulette. No matter which roulette game you choose to play you will be allowed to bet between $1 and $250 per spin.
Video Poker Games at Lucky Red Casino
Video Poker Games Offered: Aces and Eights, All American Poker, Bonus Deuces Wild, Deuces Wild, Bonus Poker Deluxe, Bonus Poker, Double Double Jackpot Poker, Double Bonus Poker, Double Double Bonus Poker, Joker Poker, Jacks or Better, Double Jackpot Poker, Loose Deuces, Sevens Wild
If you like playing video poker then you have come to the right online casino since there are 14 different video poker games to choose from at Lucky Red. You will be able to bet anywhere from $0.01 to $25 per hand if you are playing one hand at a time, but we recommend betting the full five coins no matter which stakes you are playing due to the extra royal flush payouts.
Many of these games come with the option of playing up to 100 hands at once, but we recommend avoiding this option due to the increase in house edge. Speaking of house edge, the return percentage on all of these games ranges anywhere from 97.29% in the Jacks or Better multi-play game to 99.78% return in the Aces & Eights single play variation.
Specialty Games at Lucky Red Casino
Specialty Games Offered: Keno, Treasure Tree
The specialty games section is rather scarce since there are only two games that belong in this category. The first game is a well-known lottery style game known as Keno and the second game is a scratch card named Treasure Tree, which can be found on any Realtime Gaming-powered casino.
We recommend avoiding the Keno game at all costs since the house edge ranges anywhere from 13.25% to 25% depending on how many numbers you bet at once. This means that you will lose money anywhere from 13 to 25 times faster than you would if you were playing almost any of the video poker games. The only way to make sure the house edge is on the lower end of this scale is to bet exactly 11 numbers.
Live Dealer Games at Lucky Red Casino
Live Dealer Games Offered: None
It is pretty common for Realtime Gaming-powered casinos to not include any Live Dealer games and Lucky Red Casino is no exception. If you are truly concerned about this omission then you can easily browse through our list of online casinos here and find one that does offer these types of games.
Mobile Games at Lucky Red Casino
There is no mobile app to download for Lucky Red Casino since you simply need to visit their website from your mobile device in order to log-in to your account. Once you have done this you will have access to most of the same casino games that you would from a normal computer.
The only real game category that is lacking in the mobile casino are table games since you can only play two blackjack variations and Tri Card Poker from your mobile device. The slot game and video poker game selections are extremely vast in comparison and seem to be the two major focuses of the mobile casino.
Signup Bonus at Lucky Red Casino
Most online casinos only have one signup bonus available for new players but Lucky Red Casino decided to offer two of them.
The first of these signup bonuses is a 400% match deposit bonus for up to $4,000 using the bonus code “LUCKY400” but you are only allowed to play in slot games while clearing its playthrough requirement.
The second signup bonus is a 100% match deposit bonus for up to $1,000 using the bonus code “LUCKY100” and you are allowed to play in any games other than slot games when you are clearing the playthrough requirement.
The instant you finish creating your account on Lucky Red Casino you will be brought to a webpage that displays the two sign-up bonus options. You also have the additional options of depositing without using a bonus at all or just skipping the deposit process altogether.
If you happen to be a player who likes to deposit using Mastercard or Bitcoin, you will be pleased to know that there is a 15% cash back bonus if you claim the sign-up bonus using either one of these deposit methods. For example, if you deposit and lose $1,000 then you will be eligible to receive $150 back into your account by sending the customer support department an email.
Other Promotions at Lucky Red Casino
Outside of the signup bonuses, there are not many bonus promotions to be found on Lucky Red Casino. In fact, all you will find are a set of daily promotions that repeat on a specific day of each week and most of these bonuses come in the form of deposit bonuses, free spins, or cash back. It is our opinion that the best daily promotions to take advantage of are the ones that are available on Sundays or Mondays and they appear to use Eastern Standard Time to figure out exactly what day it is.
Monday Promotion
On Mondays, the daily promotion is 25% cash back on your losses as well as a 65% match deposit bonus using the bonus code “RED65”. The deposit bonus comes with no maximum bonus amount limit and it is meant specifically for those who plan on playing in slot games, keno games, or scratch card games.
The cash back reward allows you to reclaim 25% of your losses for up to $1,000 no matter which games you are playing, which is extremely generous for a cashback promotion. The only catches are that you must claim your cash back bonus within six days and you must also wager two times the amount of your cash back reward before you can make any withdrawals.
Tuesday Promotion
On Tuesdays, you will be able to claim a 70% match deposit bonus using the bonus code “SUPER5”, but the maximum bonus amount is unknown since it is not advertised anywhere on their website. This bonus can be claimed up to five times per Tuesday as long as you are only playing slot games, keno games, or scratch card games.
Wednesday Promotion
By using the bonus code “TOPUP” while depositing on any given Wednesday you will be eligible to receive a 66% match deposit bonus. The special part about this promotion is that you can claim it an unlimited number of times until Thursday officially begins.
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Thursday Promotion
Anytime you find yourself depositing onto Lucky Red Casino on a Thursday you will be able to claim a match deposit bonus that changes depending on how much money you deposit. Players who deposit under $200 will be eligible for a 65% match deposit bonus while those who deposit over $200 are able to claim a 75% match deposit bonus. No matter which one you choose, you will be able to claim it up to three times per Thursday using the bonus code “MAX200”.
Friday Promotion
This simple promotion kicks off each weekend with a 77% match deposit bonus that can only be cleared by playing in slot games, keno games, or scratch card games. There is no limit to the number of times that you can claim this promotion each Friday and you can just use the bonus code “CLUB77” each time.
Saturday Promotion
Once you have finished your Saturday morning cartoons you might want to think about taking advantage of each week’s 65% match deposit bonus that also comes with five free spins on their slot game “Triple Twister”. You can take advantage of this bonus up to five times each week using the bonus code “TWIST5”.
Sunday Promotion
Last but not least, we come to what is possibly the best option on the entire daily promotion list. Not only can you claim this 70% match deposit bonus as many times as you wish each Sunday using the bonus code “NONSTOP”, you can also play any game that you want when you are clearing the playthrough requirements.
Bonus Terms and Conditions at Lucky Red Casino
The playthrough requirement for each daily promotion deposit bonus that you can find on Lucky Red Casino is set at 25 times the sum of the deposit amount plus the bonus amount while the sign-up bonuses come with a 30x playthrough requirement. For example, if you deposited $1,000 in order to receive the full $4,000 sign-up bonus then you would need to wager $150,000 before you can make any withdrawals.
While some of the bonuses on Lucky Red Casino only allow you to play certain games, there are quite a few which will allow you to play whatever game you wish. However, each game will contribute a different percentage towards clearing the playthrough requirements on each bonus. For example, slot games, keno games, and scratch card games will contribute 100% of wagers while roulette contributes 40%, casino poker games contribute 25%, video poker games contribute 20%, and all other games contribute 10%.
Even though Lucky Red Casino accepts players from all over the world, not every country is allowed to participate in the bonus promotions that they offer. To be specific, anyone who lives in the countries of Belarus, Bulgaria, Poland, Croatia, Philippines, Serbia, Lithuania, or Ukraine are forbidden to claim any bonuses.
Customer Support at Lucky Red Casino
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Customer Support Options: Live Chat, Email, and Telephone
There is nothing out of the ordinary about the fact that Lucky Red Casino has three contact methods available for getting ahold of their customer support department. These three options represent the most popular options that you will find across the Internet and they even bothered to include a fax number for those of you who want to fax in your personal identity verification documents to 1-866-728-5443. We will now proceed to test each one of these contact options to see which ones you should and shouldn’t be using.
In order to access the Live Chat feature, you will need to click on either the white speech bubbles at the top of the Lucky Red Casino website or the brown button that reads “Live Chat” on the right-hand side of their website. This appears to be the exact same customer support department that serves Aladdin’s Gold Casino, Reelspin Casino, Manhattan Slots, and eight other online gambling sites. After we clicked on the Live Chat button and completed the information form we were talking to a Live Chat representative within 5 seconds, which is about as fast as you can possibly hope for.
The second contact option is to give them a call at 1-866-513-0857. We tested this number out and we were talking to a human representative in just 10 seconds, which was almost as fast as the Live Chat method.
The last contact option is to send them an email at support@luckyredcasino.com. This contact method is guaranteed to be slower than the other two options since we have never received an email reply from a gambling site in less than 10 seconds. Therefore, you should feel free to use the other two contact options before you even consider sending off an email question.
Deposits and Withdrawals at Lucky Red Casino
Lucky Red Online Casino Reviews
Minimum Deposit: $35
Maximum Deposit: $2,500
Deposit Methods: Bitcoin, ecoPayz, Mastercard, Visa Card, Visa Electron
Withdrawal Methods: Bitcoin, Check by Courier, Bank Transfer
If you like what you read in the above review then you definitely should take advantage of one of the five instant deposit options that Lucky Red Casino has to offer which are all free of charge. Players from the United States will not be allowed to use the ecoPayz option while players from outside of the United States will be allowed to use all of the deposit options listed.
The minimum deposit for every single deposit option is set at $35 which is actually one of the highest that we have seen before. The maximum deposit limits all depend on which method you are using since the credit and debit card options only allow you to deposit $1,000 while every other deposit method allows up to $2,500 per transaction.
After you have had a few lucky days occur you might want to take some money out of your account and Lucky Red Casino offers three different withdrawal methods in your account cashier. All of these methods will be processed in under two days, except for Bitcoin, which is advertised as having a one-day processing time.
When it comes to withdrawal fees, Lucky Red charges $25 on every withdrawal that involves a check by courier or a bank transfer. The only way to avoid paying fees is to withdraw your money using Bitcoin, which is free of charge.
The minimum withdrawal limit for Bitcoin is set at $100, which is pretty reasonable in our experience. The other two withdrawal methods require you to have $200 in order to complete a withdrawal, which is pretty tough on the low rollers who deposited the minimum originally.
The maximum withdrawal limit is the only category where Bitcoin does not reign supreme. This limit is set at $2,500 for Bitcoin and check by courier withdrawals, but if you request a bank transfer you will be able to withdraw your money in $5,001 chunks. This $5,001 amount also represents the maximum amount of money that you can withdraw per week and any larger amounts will be paid in weekly installments.